Volunteer Income Tax Assistance

IMPORTANT INFORMATION ABOUT THE VOUNTARY INCOME TAX ASSISTANCE (VITA) PROGRAM

UWCJ is continuing to provide VITA service to prepare taxes this season. The process will be different, so we want to let you know what you may expect and how to prepare for it. 

To continue to keep everyone safe for this tax season, there will be no In-Person tax preparation services. All taxes will be prepared remotely. Even though we will not have face-to-face preparation, we are making every effort to make sure you will still have contact with the volunteer preparing your taxes through video conferencing or phone.

We will be using a secure digital platform, Dropbox, so you can upload your documents using your computer, or even your phone. While we encourage as many people as possible to use this platform and we will help you use it, we know that not everyone has access to the technology needed to upload and send documents using digital platforms. Using our digital platform and our other no-contact options will keep all of us safe and healthy.

Other options for your tax preparation are:

• Drop off your documents at a lockbox location (no contact)

• Mail copies of your documents to us (no contact)

• Prepare it yourself – MyFreeTaxes.com

• Curbside drop-off and pick up (by appointment only, limited contact)

As in the past you will be able to sign-up online and by telephone to have your taxes prepared virtually. The registration link will be posted on this page as soon as it is available.

No matter how you submit your documents to us, a volunteer preparer will still prepare your taxes and returns will still be reviewed by our quality reviewer to ensure accuracy. If there are any questions during the preparation or quality review process, we will reach out to request additional or clarifying information. You will be kept informed of the status of your tax return through email, phone or text messages. Each return will be processed within 7 business days. You will receive a copy of the completed return which will be reviewed with you via video conference or phone with the volunteer preparer prior to e-file.

The IRS has postponed the start of tax preparation to February 15th. Tax appointment scheduling for both online and curbside drop off starts January 15. Taxpayers with email addresses on file who utilized VITA through UWCJ last year will automatically receive a notification to schedule.

Additional Information: